Our client is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services.
In order to strenghten their Analytics Platform Team in a context of strong growth, they are currently looking for a Service Delivery Manager
- You are Service Manager on a Big Data Analytics platform
- You directly interact with the client on very regular basis and build a relationship of trust
- You are responsible for the delivered Service quality at a Client
- You identify, prioritise, plan and followup on client needs
- You have a critical view on processes, process hardening, cost efficiency
- You have a bird view on all provided activities at the Client and take ownership of general quality of Service.
- You will directly interact with our core Platform team which builds and operates the Cloud Analytics Platform
- You contribute in improving governance and operational processes in Service delivery
- You’re part of a fixed team of young and flexible Cloud Analytics experts;
- Work according to a Service Delivery Improvement Plan to ensure continuous improvement of Services
Competencies and Skills Required
- Good leadership skills.
- Excellent interpersonal and communication skills.
- Good problem-solving and analytical skills.
- Detail oriented and diligent.
- Entrepreneurial by nature with a strong sense of ownership.
- Excellent knowledge of standard office applications
- Strong interest for Analytics applications and solution building
- You have significant experience as a Service Delivery Manager
- You obtained a degree as Industrial Engineer Information Technology or similar;
- You are open to work in an international environment.
- You are fluent in English and Dutch or French. Additional languages are a plus.
- A challenging, innovating environment where personal development and growth are encouraged;
- An inspiring place to work with attention on a positive atmosphere and good team spirit;
- Opportunities for learning where needed;
- An attractive and competitive salary with fringe benefits.